Contact

Write to us.

A question about dates, the house, or the valley — we answer everything ourselves, usually within the day.

A cedar hot tub steaming on the deck at dusk, lanterns lit, misty peaks beyond
Most conversations end here, an hour after you arrive, with the lanterns on.

Email

stay@haven-sanctuary.com

For bookings and everything else. We reply within 24 hours.

Phone

+33 6 00 00 00 00

Every day, 9 am to 7 pm. Leave a message and we call back.

The house

The Alps, France

The exact address travels with your booking confirmation — the valley likes its quiet.

What happens after you write

  1. One of us reads it. Not a team, not an inbox — Anna or Marc.

  2. You hear back within 24 hours, with real answers about your dates.

  3. Nothing is held or charged until we have both confirmed in writing.

Opens your own mail app — nothing is sent or stored by this site.